Added Value / Keeping Control of Costs

We will work closely with you to control and minimise non contract costs, and help identify areas of concern.

Our ‘open book’ policy allows the true costs of non contract repairs to be known.

This allows for full transparency and best value for our customers.

We will notify you of any damage/deficiency within 24 hours

Where a charge is likely to result we will provide two estimates of repair costs within three working days (or as per service level agreement)

You will be given the opportunity to inspect any vehicle prior to the repair work being carried out.

Tyre recharges will be in line with industry guidelines.

A detailed Service Level Agreement will be produced for Key Customers and Contract Customers

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